Food Hub Coordinator

  • About the job

    Commitment: This role is a part time role for 24 hours a week available to start as soon as possible. Food Works values a healthy work life balance with a generous 32 days of leave pro rata. Our Food Hub opens 7 days a week and this role will include regular weekend working. We aim to agree working schedules with consideration for everyone’s personal lives and actively work to support flexible working hours 

    Salary: £20,610.72 pro rata. Food Works is a Real Living Wage employer and remuneration is reviewed annually.

    How to apply: Send your CV and cover letter to gavin@thefoodworks.org before noon September 26th 2023

    We are expecting that interviews will take place in the second week of October. If you would like to have a conversation about the role, or visit Food Works before you apply, please do also get in touch and we will make some time to meet you.

    About Food Works

    Food Works is an organisation with a purpose. We want to create a world where everyone is fed while also taking good care of our planet. We think the key to this is to inspire people to rebuild the idea of the community as a place where we respect and take care of each other. Our aim is to build Food Works in that image. 

    Food Works is a volunteer led organisation with a small staff team facilitating the work of hundreds of volunteers. We embrace diversity and aim to build an inclusive  workplace where everyone can thrive and contribute to our shared mission.

    Who we need in our team

    To achieve our mission we need a team who actively support and embody our aims and values. That means more than just coming in to do your job. We need people who:

    • care about our mission and want to contribute to achieving it;

    • care about people, and enjoy working to empower a diverse and inclusive community;

    • Are open to creative and new ways to solve problems;

    • are collaborative, actively inviting others to contribute to their work, and generously contributing to the work of others where needed.

    We’d love to hear from applicants that represent the communities we work with and welcome applications from young people, Black, Brown, Asian and Roma persons, marginalised genders, people from the Queer community and people who have a disability, impairment or learning difference. We are an employer that values lived experience at all levels of our organisation.

    Specifically for this job we would also look for someone who is:

    • An experienced manager of people and resources.

    • Good level of IT skills, in particular with G-Suite.

    • Good communication skills, with a key attention to detail in managing written and verbal communication.

    • A flexible and proactive team member.

    • Skilled at customer service and conflict resolution.

    • Has a valid UK drivers licence.

    • Experience in logistics, warehousing and food production are welcomed, but not essential

    If you think this fits you, then we’d love to receive your application to join our team.

    The purpose of this job

    Food Works operates 3 hubs in Sheffield and we are looking for a motivated and experienced organiser to help us run our hubs. You will be responsible for all our food operations on site, primarily in our key distribution hub in Handsworth. This will involve working with suppliers to source and collect surplus food, delivering a welcoming market service to customers and organising effective stock management on site to ensure we make the best use of our food.

    Key responsibilities

    Core job

    • Managing a team of diverse volunteers, to encourage a positive working environment and promote development.

    • Ensuring the safe operation of equipment and premises.

    • Effectively overseeing customer service and payments across a range of different products and services in our market.

    • Contribute to the design and implementation of processes and procedures in our hubs

    • Work with our community engagement officer to design and deliver training for our volunteers.

    • Overseeing all critical procedures, including temperature and transport logs.

    • Ensuring food is handled and stored in a way that does not compromise the safety of food or people.

    General duties

    • Work as part of the Food Works team and support colleagues with their work where needed

    • Support and respect colleagues, volunteers and customers, and make everyone feel welcome and valued.

    • Be an ambassador for Food Works, our mission and our values.