Senior Business Support Coordinator

Help us build fair and sustainable food for Sheffield

About the job

Commitment: This is a temporary 24 hours per week, part-time position available from January 2025, initially on a 9 month fixed term contract. Food Works values and supports a healthy work-life balance, which includes a 36-hour full time  working week and a generous 34 days of leave. Food Works operates 7 days a week and there may be times when you are working during a weekend or evening as part of your working week.

We aim to agree working schedules with consideration for everyone’s personal lives and actively work to support flexible working hours 

Salary: £29,427.84  per annum pro rata, 

How to apply: Send your CV and cover letter to natalie@thefoodworks.org  before noon 18th November 2024. Interviews are expected to take place during the week commencing 9th December. 

We are expecting that interviews will take place in the week commencing 2nd December 2024. If you would like to have a conversation about the role, or visit Food Works before you apply, please do also get in touch and we will make some time to meet you.

About Food Works

Food Works is an organisation with a purpose. We want to create a world where everyone is fed while also taking good care of our planet. We think the key to this is to inspire people to rebuild the idea of the community as a place where we respect and take care of each other. Our aim is to build Food Works in that image. 

Food Works is a volunteer led organisation with a small staff team facilitating the work of hundreds of volunteers. We embrace diversity and aim to build an inclusive  workplace where everyone can thrive and contribute to our shared mission.

Who we need in our team

To achieve our mission we need a team who actively support and embody our aims and values. That means more than just coming in to do your job. We need people who:

  • care about our mission and want to contribute to achieving it;

  • care about people, and enjoy working to empower a diverse and inclusive community;

  • Are open to creative and new ways to solve problems;

  • are collaborative, actively inviting others to contribute to their work, and generously contributing to the work of others where needed.

We’d love to hear from applicants that represent the communities we work with and welcome applications from young people, Black, Brown, Asian and Roma persons, marginalised genders, people from the Queer community and people who have a disability, impairment or learning difference. We are an employer that values lived experience at all levels of our organisation.

Specifically for this job we would also look for someone who is:

  • An experienced manager of both people and resources.

  • Possesses excellent IT skills, particularly with G-Suite.

  • Proficient in using Google Sheets for collecting, organising, and managing large datasets related to project activities and financials, including setting up automated data entry forms and integrating responses directly into Sheets.

  • An excellent communicator with strong attention to detail in both written and verbal communication.

  • A flexible and proactive team player.

  • Experienced in bookkeeping and financial management, preferably with Xero.

  • Experience in logistics, warehousing, and food production is welcomed, though not essential

If you think this fits you, then we’d love to receive your application to join our team.

The purpose of this job


The Senior Business Support Coordinator will serve as a vital link between departments, ensuring the smooth operation of key business functions with a strong emphasis on financial management, reporting, and administrative support. The ideal candidate will have a solutions-focused mindset and exceptional attention to detail, enabling them to enhance operational efficiency across the organisation. 

Key responsibilities

Financial administration

  • Action financial reporting processes to safeguard the organisation’s continuity and maximise its ability to achieve its mission.

  • Collaborate with the CEO on cyclical financial planning by developing tools such as forecasts, cashflows, and management accounts.

  • Support strategic development, risk management, and operational decision-making by providing clear and effective internal and external reports, including KPIs and impact metrics.

  • Negotiate and manage contracts with funders, vendors, and collaborators to ensure favourable terms for the organisation.

  • Handle general bookkeeping tasks and coordinate with our accountancy firm to meet legal and regulatory obligations.

Administration and support

  • Manage and maintain financial controls, accounting systems, and payment processes, including responsibility for all reconciliations.

  • Deliver timely, accurate financial reports, including VAT submissions, annual accounts, and funder reports.

  • Optimise the organisation’s efficiency by developing and maintaining robust administrative processes, systems, and technology.

  • Oversee HR functions, including maintaining policies, managing employee files, and running payroll.

  • Provide oversight and support for IT functions, including the management of the website, e-commerce platforms, and reporting tools such as spreadsheets


General duties

  • Collaborate with the senior management team on the development of strategies and activities to further our mission and social impact.

  • Establish and nurture strong relationships with both internal teams and external stakeholders.

  • Perform other duties aligned with the responsibilities of the role and actively support the goals of Food Works Sheffield.

Requirements

  • Proven experience in managing people and resources.

  • Strong background in financial processes and bookkeeping, particularly with Xero.

  • Excellent IT skills, especially in G-Suite (Google Workspace).

  • Comprehensive understanding of administrative processes and systems.

  • Excellent communication skills with strong attention to detail, both in written and verbal formats.

  • A proactive, flexible, and collaborative team player with a problem-solving approach.